Outsourcing in medium-sized companies

Europe's leading car wash manufacturer saves up to 40% in maintenance costs with TA Triumph-Adler

Outsourcing certain IT services is a key to success. Especially medium-sized companies are continuously searching for new solutions to improve the efficiency of workflows and to save costs. Up to 20 percent savings are possible through the outsourcing of document output. Otto Christ AG in Memmingen, one of the leading manufacturers of car washes in Europe, no longer has any concerns in this area. In future, TA Triumph-Adler Bayern GmbH, the specialist in the document business, will handle the entire output management of Otto Christ AG at its Memmingen headquarters.

Nuremberg, 29 June 2010. Otto Christ AG, based in Memmingen, has been one of the leading manufacturers of car washes in Europe since 1963. Innovations and efficient solutions characterise the successful company from the Allgäu. The product range extends from the classic car wash and water recovery systems through to a complete range of accessories, such as vacuum cleaners and magnetic card readers, as well as car washing and car care products. In order to retain the overview of this wide range of products, a reliable document management system is necessary. However, over the years, printing, fax and copying systems in a wide variety of performance classes have been accumulated, partly through leasing and partly through purchasing. In order to improve the efficiency of the printing infrastructure and to reduce costs and administrative expenditure, the car wash specialist has contracted TA Triumph-Adler Bayern GmbH to handle their entire output management.

With the aid of the consulting and anlysis concept, TOM (Total Output Management), a new concept for an efficient document workflow was developed. For this purpose, the specialists at TA Triumph-Adler paid particular attention to the individual requirements of Otto Christ AG. The customer placed great importance on the highest degree of flexibility and transparency of the workflows as well as optimal print quality. In future, a standardised system landscape will replace the heterogeneous infrastructure. The Accounting Box, which enables full cost control at all times, rounds off the total solution from the specialists. "We will save 30 to 40 percent of our maintenance costs through standardisation of the entire printing infrastructure alone", says Bernd Muetzelfeldt, Manager of the IT department at Otto Christ AG. "We anticipate further significant savings potential through the transparency of our printers. In this way, our requirement for toner will be regulated automatically in future."

One of the main priorities for the Otto Christ Group, which employs over 1,100 people throughout Europe, is a comprehensive and extremely flexible customer service: "The "James" service concept stands for quality: we have contractually stipulated that, in the event of failure, devices will be repaired within a maximum of four hours or replaced within one day", explains Roman Zebe, Project Manager at TA Triumph-Adler Bayern GmbH. The cooperation wth TA Triumph-Adler is, quite simply, a significant benefit to Otto Christ AG.


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TA Triumph-Adler AG
Karl Rainer Thiel
Head of Corporate Communication & PR
Südwestpark 23
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Tel.: +49 (0) 9 11/ 68 98 -3 51
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E-mail: j.tortop@trio-group.de


About TA Triumph-Adler AG:

In the document business, TA Triumph-Adler is THE specialist. The company analyses, individually advises and realises an efficient document workflow for business customers, in both paper and electronic form, and delivers an effective service. With over 200,000 installed systems and more than 35,000 satisfied end customers and 114 years’ experience in the document business, the Group is the market leader in Germany. Over 450 internal document consultants and 500 internal system supporters ensure a nationwide service. The Group is there for its customers in over 12 legally independent solution centres (limited companies) in over 50 locations throughout Germany and abroad. TA Triumph-Adler offers complete and unique modular solution concepts (hardware = TOM ‘Total Output Management’; software = DIDO ‘Digital Document Organisation’). The company is a full-line distributor for printing, faxing, copying, scanning and DMS and has its own financial service provider in the form of TA Leasing GmbH, which provides virtually every form of financing for business customers. Together with the specialised TA Triumph-Adler Corporate Consulting GmbH, the document specialist works with established key accounts both within Germany and abroad. TA Triumph-Adler AG has a prime standard rating on the German stock exchange (WKN 749500) and, with 1,499 employees (150 of whom are trainees) generated sales of EUR 358.2 million during the 2008 business year. The company demonstrates its social and civic responsibility through the Triumph-Adler foundation “Triumph für Kinder” (account no: 5260500, bank code: 76040061), TA Triumph-Adler AG also feels a duty to protect the environment and carries out efficient and comprehensive corporate governance. The company’s headquarters are located in Nuremberg. TA Triumph-Adler and KYOCE


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