The James service process
We believe that it's that little bit more that makes the difference. And it starts with service. Our James service process is specifically designed to deliver customer satisfaction.
You are given an appointment as soon as you call the TA Triumph-Adler service contact centre and speak to one of our employees - Short reaction times thanks to our intelligent service optimisation system
- Consistent information for everyone involved in the service process thanks to transparency
- Consideration of individual service requirements
- Any replacement parts required by service employees are delivered directly to the service vehicle overnight
- Comprehensive monitoring and proactive intervention in the service process to ensure that everything runs smoothly
From the first ring of the telephone at the service contact centre to the eventual solution, our James service management system ensures efficiency and transparency in service delivery. You can check the status at any time. Here's all you have to do:

TA Triumph-Adler
