29.10.2009: SmartCard dispenses with expensive pre-printed stationery: Innovative TA Triumph-Adler solution reduces administration costs in the heating and plumbing sector
Separate letterheads, separate logos, individual delivery notes and invoices – when a corporate group administers its subsidiaries from headquarters, this often involves holding stocks of a wide variety of forms and documents. Huge quantities of paper are quickly accumulated. Heinrich Schmidt GmbH & Co. KG rid itself of this problem during the modernisation of its entire paper-based document management system. The clever solution is entitled “SmartCard” and was supplied by TA Triumph-Adler West GmbH, the specialists for efficent document management, who were responsible for the complete restructuring of the output processes.
Aachen, 29 October 2009 – The solution: The new systems from TA Triumph Adler are equipped with CF memory cards, or “SmartCards” on which the various document templates are stored. When a particular letterhead needs to be printed, employees can send a signal from their PCs to the system, which then prints the required document, together with the relevant content. “This new technology permits us to completely dispense with pre-printed stationery bearing the design of our individual subsidiaries. This is significantly more efficient and cost-effective than the previous solution, which involved having our forms produced at a printers. Previously, there were six dot-matrix printers in the admin department, which were filled with the various papers,” says Michael Egeling, Head of IT of Heinrich Schmidt GmbH, who was responsible for the project. But this is not the only improvement brought about by the new output management system from TA Triumph-Adler West GmbH: “When we began with the project, we encounted the absolutely typical scenario for a company of this size. The system environment included various models from a number of different manufacturers, some hired, some purchased,” remembers Harald Jakubek, Project Manager at TA Triumph-Adler. One reason for this heterogeneous system landscape was the rapid growth experienced by the group in recent years. With more than 70 subsidiaries, Heinrich Schmidt is currently one of the major suppliers in the field of plumbing, heating, air conditioning and electrical insallations in North Rhine-Westfalia.
With the help of the specially-developed TOM (Total Output Management) analysis and consulting concept, TA Triumph-Adler has devised a new solution with which the company is able to save some 10 percent of its document output costs, while also improving overall print quality throughout the company. “This point was especially important,” says Egeling. “At our exhibition centres, we demonstrate to our customers on-site how certain bathroom trends could look like in their bathrooms. Colour printouts provide a very clear impression, so the print must of course be of the highest quality.”
An all-in agreement, individually tailored to the customer’s requiremnts, governs all maintenance and service activities for a total of more than 600 systems. TA Triumph-Adler, for example, supplies all the systems with consumables such as toner. In addition to contractually agreed service schedules, the permanent availability of the systems is contractually guaranteed. If, for example, a repair takes more than 24 hours, a replacement system is provided. In this regard, TA Triumph-Adler also offers a special service : Because delivery note printers are extremely important for Heinrich Schmidt GmbH in order to maintain their business activities, TA Triumph-Adler even provides a permanently-available back-up system in the event of a breakdown.
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About TA Triumph-Adler AG:
In the document business, TA Triumph-Adler is THE specialist. The company analyses, individually advises and realises an efficient document workflow for business customers, in both paper and electronic form, and delivers an effective service. With over 200,000 installed systems and more than 35,000 satisfied end customers and 113 years’ experience in the document business, the Group is the market leader in Germany. Over 450 internal document consultants and 500 internal system supporters ensure a nationwide service. The Group is there for its customers in over 12 legally independent solution centres (limited companies) in over 50 locations throughout Germany and abroad. TA Triumph-Adler offers complete and unique modular solution concepts (hardware = TOM ‘Total Output Management’; software = DIDO ‘Digital Document Organisation’). The company is a full-line distributor for printing, faxing, copying, scanning and DMS and has its own financial service provider in the form of TA Leasing GmbH, which provides virtually every form of financing for business customers. Together with the specialised TA Triumph-Adler Corporate Consulting GmbH, the document specialist works with established key accounts both within Germany and abroad. TA Triumph-Adler AG has a prime standard rating on the German stock exchange (WKN 749500) and, with 1,499 employees (150 of whom are trainees) generated sales of EUR 358,2 million during the 2008 business year. The company demonstrates its social and civic responsibility through the Triumph-Adler “Triumph für Kinder” (account no: 5260500, bank code: 76040061) foundation, feels a duty to protect the environment and carries out efficient and comprehensive corporate governance. The company’s headquarters are located in Nuremberg.
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