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RSS Feeds27.10.2008: TA Triumph-Adler West opens three new offices in North Rhine-Westphalia
TA Triumph-Adler West GmbH is on the road to success with three new offices in Kaarst, Bocholt and Aachen. The TA Triumph-Adler AG subsidiary has taken over these locations from TA Triumph-Adler Corporate Consulting GmbH (TA-CCO). TA-CCO will henceforth focus on Key Account Management for the Group as a whole, while the new TA West organisation will take over around 2,000 of its medium-sized customers. The company will thus be providing support for a total of 4,200 customers in the area between Bielefeld and Aachen.
Dortmund, October 27, 2008 – The new TA West organisation has just had its first major success. Under the leadership of Managing Director Michael Masthoff, the document business specialists have signed a contract for its 22,222th output system in North Rhine-Westphalia. One of the key contributing factors in this success is the strong team focus within the organisation: “We always work in teams. Having industry-based teams allows us to consolidate specific expertise. We therefore have specialists in each area,” he explains. This offers numerous advantages for customers. Instead of just reacting, TA West can respond flexibly to customer requirements, explore new solutions and maintain close contact with the customer at all times.
Providing support for an area covering approximately 34,000 square metres with around 17 million inhabitants in one of Germany’s most densely populated regions is a real challenge for the 110 employees of TA. Each TA West document consultant and service employee covers a distance of around 70,000 kilometres annually in order to provide customers with high-quality services and efficient solutions for their documentation. “We set ourselves high standards in our work. Our core business is medium-sized enterprises. We are the specialist in this sector when it comes to efficiency in the document business,” says Michael Masthoff.
Consulting, hardware and software are the three cornerstones of the company’s core activity. For this purpose, the TOM (Total Output Management) consulting and analysis concept developed by TA Triumph-Adler is used. With the aid of this concept, an analysis of the existing office equipment is carried out, unnecessary cost sinks identified and workflows are analysed, free of charge. Within the scope of this analysis, the document consultants determine the purchasing costs, the number of systems used, the consumables required per year and the internal processes, amongst other things. Using their findings and the customer’s specifications, they then develop a solution for an optimum workflow. TA Triumph-Adler applies the book values of the available hardware and existing contracts when drafting the solution. The available hardware is replaced directly by state-of-the-art and user-optimised proprietary systems. TA Triumph-Adler also provides full service, maintenance and financing for the systems, leaving the customer’s employees free to concentrate on their core competences.
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Press contact:
TA Triumph-Adler AG
Karl Rainer Thiel
Head of Corporate Communication & PR
Südwestpark 23
D-90449 Nürnberg
Tel.: +49 (0) 9 11/68 98 -3 51
E-mail: krt@ta.ag
trio-market-relations GmbH
Andrea Bolowich
Käfertaler Straße 190
D-68167 Mannheim
Tel.: +49 (0) 6 21/3 38 40-1 83
E-mail: a.bolowich@trio-group.de
About TA Triumph-Adler AG:
In the document business, TA Triumph-Adler is the specialist. The company analyses, individually advises and realises an efficient document workflow for business customers, in both paper and electronic form, and delivers an effective service. With over 190,000 installed systems and more than 34,000 satisfied end customers and 112 years’ experience in the document business, the Group is the market leader in Germany. Over 450 internal document consultants and 500 internal system supporters guarantee an all-inclusive service. The Group is there for its customers in over 13 legally independent solution centres (limited companies) in over 50 locations throughout Germany and abroad. TA Triumph-Adler offers complete and unique modular solution concepts (hardware = TOM ‘Total output Management’; software = DIDO ‘Digital Document Organisation’). The company is a full-line distributor for printing, faxing, copying, scanning and DMS and has its own financial service provider in the form of TA Leasing GmbH, which provides virtually every form of financing for business customers. Together with the specialised TA Triumph-Adler Corporate Consulting GmbH, the document specialist works with established key accounts both within Germany and abroad. TA Triumph-Adler AG has a prime standard rating on the German stock exchange (WKN 749500) and, with 1,365 employees (150 of whom are trainees) generated sales of EUR 416 million during the 2007 business year. The company demonstrates its social and civic responsibility through the Triumph-Adler ‘Kinder in Not’ Foundation, feels a duty to protect the environment and carries out efficient and comprehensive corporate governance. The company’s headquarters are located in Nuremberg.
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