Free inspection and maintenance for the optional Paper Feeder (PF-410) attached to DC 2016, DC 2116, DC 2120, DC 2125 and DC 2216 (A3 Monochrome Copier).
Thank you very much for using our Triumph-Adler products. As you know, TA Triumph-Adler GmbH prides itself on providing high quality and reliable products.
In an extremely rare case, we have found the possibility of overheating (resulting in smoke or fire) from the optional 250-sheet paper feeder PF-410 (hereafter referred to as paper feeder), production of which was discontinued in 2010. However, no incident has been reported, involving a system of the brand Triumph-Adler.
In order for you to be able to use the product safely, we will conduct an inspection and maintenance procedure on the paper feeder PF-410 free of charge. We sincerely apologise for any concern or inconvenience caused.
We kindly ask all customers who are using the PF-410 paper feeder to contact TA Triumph-Adler GmbH or the dealership that they purchased the product from as soon as possible.