OUR PHILOSOPHY & VALUES
Our customers receive innovative hardware and software products as well as customised solutions and concepts that help generate added value at their companies. This is achieved by improving business processes and optimising the exchange of information and knowledge. We have the ambition to be the supplier with the greatest customer orientation and customer satisfaction.
We provide our customers first-class and innovative solution concepts designed to optimise their document and information processes and make them more productive and efficient. These allow our customers to improve employee satisfaction, become more competitive and increase their profitability.
Our customers are at the heart of the approach and strategy we take. Our products as well as our business, consulting and other services are tailored to meet their needs. We practise openness, honesty and fairness in our dealings with business partners and colleagues. Our products and services provide economic and environmental value to our customers, conserve resources and are in harmony with our environment and society.
We are committed to promote the personal development of our employees and their families.
Focus on the customer:
We are fully committed to deliver benefits to our customers. To deliver on this promise, we draw on our knowledge acquired around the world and all of the company’s resources to ensure we provide the best results for our customers. We listen to our customers and safeguard their interests.
In today’s world, you have to be agile, flexible and open to innovation all the time. We are working non-stop to improve our internal processes and optimise our cost structures to deliver real benefits to our customers. We take an innovative approach for taking advantage of opportunities on the markets we serve.
We require first-rate teams to deliver top-class services, teams that are flexible, open, committed and eager to learn. We therefore seek out the best employees to work for our company and deploy them where they can best serve the customer. Our employees are our highest asset. We offer a number of career advancement options and provide them with the training and tools they need to succeed and continue to develop personally.
We take measures to ensure that the conduct of our employees reflects our commitment to cultural diversity and that anyone, regardless of their background and abilities, is welcome at TA Triumph-Adler.
Integrity is a core value of our company. It supports us in our efforts to gain the trust and respect of our customers, suppliers and the general public in our business dealings with them.
Integrity means practising what we preach. Our guiding principle is our solid ethical principles and our commitment to the management of the highest standards.
We are aware of our responsibility towards the environment and society and meet this responsibility. We are constantly upgrading our products and services in the name of our customers, the environment and society as a whole. This is how we play an active role in sustainable resource conservation.