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Services

TA Triumph-Adler can be your reliable partner on the path to your new digital office. Whether it's setting up digital workstations and workflows, networking the printer fleet with the highest security standards or setting up and supporting 'as a service' solutions, we are happy to take these tasks out of your hands. Impressive solutions require equally impressive service - and TA Triumph-Adler delivers.

Our professional services (see below) offer quality that is unrivalled in the market. We rely on in-house expert know-how and provide the most extensive service network in the industry with 500 service employees working at 31 locations across Germany. Being close to our customers pays off twice over, because the better we know their processes and structures, the more profitably we can act on their behalf.

Our service packages go beyond setting up and maintaining software solutions. External project management and financing services are also among the services we offer. However, if you are looking for our customer service, you will find it here.

IT and workflow services

Digital processes are expected to work. Full stop. Take the strain off your IT department and hand over some of the tasks to an experienced service provider: TA Triumph-Adler.

Workflows: Gruppe von jungen Menschen steht vor einer Glaswand mit Post-ITs
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Digital archiving services

Digitising documents or entire archives is time-consuming and demanding. If you prefer, we can take care of that for you, in conjunction with Lager 3000.

Digitales Archiv: Laptop, der an einem Bücherstapel lehnt
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Printer fleet services

Efficient monitoring of the printer fleet ensures transparency, making it clear at all times what is happening and where. If something goes wrong, we can use MDS analysis to fine-tune your printer fleet.

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Data security services

Data security requirements are growing. We will support you to ensure that your structures, processes, technologies and services are up to date.

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IT security services

One in every three companies in Germany is attacked by cybercriminals. TA Triumph-Adler provides assistance on the path to greater IT security.

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Financing services

TA Triumph-Adler offers you tailor-made contract models. We develop each financing concept individually and in close consultation with you.

Finanzierungsservice: Nahaufnahme. Jemand macht sich Notizen und rechnet
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What do our professional services offer?

  • Support for your printing and IT systems regardless of manufacturer
  • Broad expertise derived from more than 313,000 managed printing and IT systems
  • Proactive quality management: all service calls are assessed nationwide and worldwide.
  • Certified service management system based on DIN ISO 9001, DIN ISO 14001 and TÜV Süd ServiceQualität requirements
  • 24-hour availability seven days a week
  • Faults can be reported by telephone, fax or through the system (via TA Cockpit®).
  • Fast and flexible troubleshooting through remote support or on-site intervention

These professional services are impressive: our customers are extremely satisfied with them and are happy to recommend us to others!